Mainie Care

HR

Legally-defensible, time-stamped processes — every case follows the right steps in the right order.

Open & recent cases

JO

James Okafor

Owner: Sandra Pike (RM) · opened 10 days ago

Capability

Stage: Support plan in progress

  1. Concern raised (fatigue, 2 late visits)
  2. Informal wellbeing chat held
  3. Workload reduced via fairness engine
  4. Support plan agreed
  5. Follow-up review (2 weeks)

4/5 steps complete · every action time-stamped & audited

GM

Grace Mensah

Owner: Tom Hayes (Coordinator) · opened 4 days ago

Investigation

Stage: Awaiting employee response

  1. Concern raised (QR clock-in 240m off-site)
  2. Evidence collected (GPS, visit log)
  3. Investigation meeting invited
  4. Employee statement
  5. Outcome decision

3/5 steps complete · every action time-stamped & audited

CA

Chloe Adams

Owner: Sandra Pike (RM) · opened 6 weeks ago

Grievance

Stage: Resolved

  1. Grievance submitted
  2. Meeting held
  3. Actions agreed
  4. Resolved & closed

4/4 steps complete · every action time-stamped & audited

Leavers

RS

Rebecca Stone

Care Worker · Relocated · May 2026

Exit interview ✓
PI

Paul Index

Care Worker · Career change · Mar 2026

Exit interview ✓

Performance

Aisha Bello98%
Priya Sharma97%
Daniel Whitfield92%
James Okafor84%
Sofia Nowak93%

Objective scores from attendance, punctuality, training, feedback & documentation — spot coaching needs early.

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